Mel Slater's Presence Blog

Thoughts about the concept of presence in virtual reality - a place to write freely without the constraints of academic publishing,and have some fun.

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I still find immersive virtual reality as thrilling now as when I first tried it 20 years ago.

26 April, 2009

The Ethics of Virtual Milgram at the Royal Society

Emotions in Man and Machine
On 21st April in London I spoke at a Royal Society Discussion Meeting The Computation of Emotions in Man and Machines. The overall meeting was excellent and if you look at that web page you will see that there will be a webcast archive of all the talks, and also proceedings in a future publication of Philosophical Transactions B. About 300 people were in attendance and the meeting was oversubscribed. I will put a version of my paper online and talk about its contents later. For now I want to concentrate on another issue.
Ethics
During the talk in order illustrate one point I briefly went through the ‘virtual reprise of the Stanley Milgram obedience experiment’ that I talked about in this blog on 28th December 2006 ‘Obedience in Plaça Espanya’.

In the discussion after the talk there were two people in the audience who raised the issue of ethics. I know that mentioning Stanley Milgram’s obedience experiment is like raising a red rag to a bull for some psychologists, and I agree that the original experiments in the 1960s were problematic. However, I also urge people interested in this issue to read Stanley Milgram’s own forceful discussion of this issue in his book: Obedience to Authority: An Experimental View.

Also the argument rages today about the ethics of the original experiment. See for example, ‘Milgram, Method and Morality’ by Charles R. Pigden and Grant R. Gillet in the Journal of Applied Philosophy 13 (3) 233 – 250, which is a response to a recent partial replication of the obedience experiment by Jerry M. Burger.

Readers should check the British Psychological Association’s Code of Ethics and Conduct, March 2006 ‘3.3 Standard of Protection of Research Participants’, and also the information sheet and consent form given to our participants is available as are the answers by some participants to a letter that was sent 6 months after the actual experiment.

The Power of Virtual Reality
First, why did we do the experiment? The answer actually was not to probe Milgram’s original question of obedience to authority. In the original 1960s experiment the experimenter deliberately used Authority of a Professor at a prestigious institution to attempt to persuade participants to carry out actions that would have normally been against their own moral principles (causing harm to a stranger, and continuing to do so in spite of that stranger’s strong protestations to the contrary). In our virtual reprise the experimenter did not at any time attempt to persuade the participants to continue against their own inclinations, in fact they were told in writing and verbally several times before the study began that they could withdraw at any time without giving reasons. What we were interested in was whether causing ‘harm’ to an entirely virtual character who protested about the shocks ‘she’ was getting would cause people anxiety so that they would want to stop. In other words in spite of knowing for sure that nothing ‘real’ was happening, would people still find the experience unpleasant, and would they still want to stop even knowing that it was virtual? Moreover, if they found it unpleasant and yet did not stop, why would they continue?

Why are these questions interesting? The fundamental answer is that we want to explore the power of virtual reality to simulate situations in reality and cause responses in people that are similar to those of real life. By ‘responses’ here we mean mainly those automatic responses that occur in spite of the person’s full knowledge that the situation is not real. For example, in an earlier study we had put people in front of audiences of virtual characters, who behaved either very negatively towards them or very positively – and the interesting thing is that although everyone knew that there was no audience there, they still responded with anxiety to the negative audience, and with a kind of joy to the positive audience .

Now Milgram’s original question remains: why is it that people can be persuaded to carry out atrocious acts at the behest of authority, acts that are against their own moral principles? We see examples of this every day in the news. This issue is something that is really worth studying, something that is as urgent today as it was in the 1960s, in the 1930s and 1940s, and probably any previous time in history. However, it is very difficult to study – the ethical concerns raised by Milgram’s original experiment stand: we cannot allow people to believe that they really are causing harm to another person in order to see how they react. On the other hand having people watch videos and asking how they would react, or even having them imagine the situation and their likely responses simply isn’t sufficient for scientific study – no one knows how they would react in such situations.

Realistic Responses
I believe that our research has shown many times that in virtual reality, and under the right conditions, that people do tend to respond realistically to what they experience (actually this was the main subject of my talk at the Royal Society). However, their knowledge that what is happening is not real tends to dampen down their responses. So their base level responses (physiological responses, feelings, emotions, automatic thoughts) are genuine, but ultimately they can use their knowledge of the situation to control their overt behaviour. For example, in the virtual reprise, when people were asked why they continued in spite of wanting to withdraw, they would invariably say something like ‘… because I kept reminding myself that it wasn’t real’. In any event I believe that what we have shown in this work is that virtual reality can be used effectively to study how people respond in extreme situations, how, for example, the terrible events with which we are only too familiar can be caused by people who in ordinary circumstances would be horrified about such things.

Responsible
I do not accept the argument that causing some stress to participants in an experiment is not ethical. These are adults, who freely agree to participate in the study, and who are told that they are free to withdraw at any time, and even warned that they may experience stress. If they decide to continue in spite of experiencing stress that is their choice, they are under no obligation to continue. People voluntarily choose to engage in activities that are far more stressful than anything we have ever subjected them to in virtual reality – watching horror movies, doing dangerous sports, even simply attending a football match might be a highly stressful activity. Don’t forget – these are adults who are responsible for their own actions, and provided that they are not tricked or deceived into entering a situation that might cause them difficulties without forewarning, it is up to them to participate or not. Of course there are limits, and a major ethical consideration is to weigh up the benefits of the research in terms of knowledge gained balanced against any negative aspects of the experiment.

Desensitisation
The other issue is ‘desensitisation’ – by participating in this experiment could it make participants more likely to actually carry out cruel acts in real life? This was suggested by one of the audience members at the Royal Society talk. Actually the question is an empirical one – does involvement in violent virtual scenarios result in greater aggressive behaviour in real life? This is an issue much studied with respect to violent video games, and the jury is still out. See, for example, the paper by Christopher John Ferguson, The Good, he Bad and the Ugly: A Meta-analytic Review of Positive and Negative Effects of Violent Video Games. Of course, the virtual Milgram study presented nothing like the kind of violence one can inflict in video games. On the other hand one could argue equally well that having experienced a virtual reality scenario where you found yourself carrying out an act that causes stress and unpleasant feelings to yourself, that in the future you might not want to do that again, and especially would be forewarned about somehow getting trapped to do this sort of thing in reality. Hence such an experience might open the door to self reflection and minimise the chance for later aggressive behaviour. But, as I said, this is an empirical question, not one that can be settled by argument or simple introspection.

Indignation
Therefore, the following clause from the BSA’s code of ethics comes into force:

‘Obtain the considered and non-subjective approval of independent advisors whenever concluding that harm, unusual discomfort, or other negative consequences may follow from research, and obtain supplemental informed consent from research participants specific to such issues.’

Our complete experimental design was submitted to our University’s Research Ethics Committee, and was discussed as a full application (i.e., discussed by the Committee and not subject to Chair’s action). It was deemed an appropriate experiment. I would suggest that the person in the Royal Society audience who claimed in public that the ethics committee was wrong, who had the temerity to claim this after listening to my five minute discussion of the experiment, without knowing anything whatsoever about its details, nor about the deliberations of the committee, and presumably without ever having read the paper – that this was an example of ‘indignation’ that has no place in a scientific meeting – least of all in a place like the Royal Society.











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